When customers take the initiative to send a letter or email of appreciation, we know we’re doing something right. More and more online reviews, testimonials and actual customer feedback is what helps other homeowners decide who to work with, so we are grateful for your support. Thank you!
“Our goal is to honor all with excellence.” - Charlie Quaile
Chimney & Fireplace Testimonials
“As usual, your company has provided excellent service. We have never had anyone from your company come to our house, speak with us on the phone or any interaction that wasn’t phenomenal. Great service and wonderful customer service. You just do not find that so much anymore and I think that is sad. We always know when we are dealing with your company that we will receive great service and fantastic employees. Hats off to you; you are a great example. ”
Joey – Raleigh, NC
“Please know what a pleasure it was doing business with your professional staff. Alex Nolte and Joseph Quaile were diligent, perserverent, industrious, careful and polite. This professionalism has prompted me to now have my gutters cleaned by your sister company. Thank you for your good service.”
Leslie – Pittsboro, NC
“A pleasurable experience! Employee’s were very considerate.”
Billy – Bear Creek, NC
“Thank you for installing another wonderful Lopi stove for us. We love it. The installation crew, Sam and Debbie made us feel confident in every step of the process. We have already used the stove and will easily be able to heat our home with it this winter. Looking forward to many cozy days ahead. “
Lobacz Family – Hillsborough, NC
“Alice and myself wanted to thank you for the cheesecake. It was delicious! The two young men did a very good job cleaning our insert and chimney. They were courteous and polite.”
Bruce & Alice – Chapel Hill, NC
“Thanks so much for cleaning our chimney. Sorry it was so nasty with the dead animal and all. I will recommend you to anybody who asks about chimney service!”
Maxine – Monleith, NC
“Thanks for the install, Jeremy & Joe did a great job!”
Rufus – Siler City, NC
“I just wanted to write a quick thank you for the excellent service. Jeremy and his assistant were very courteous and professional, especially considering that Jeremy got drenched in the process of capping my chimney. I’m glad my parents recommended your service and will certainly pass that recommendation along to my friends. And, thank you for the cheesecake!”
Kelly – Durham, NC
“I just wanted to tell you how pleased we are with the firebox you built in the main house. It truly looks like it could have been there 100 years. I appreciate your attention to detail, your conviction that the amount of distressing to the firebricks was the way to go. You were right on target. Please pass on our thanks to your crew. They’re not only good at what they do, but clearly you’ve worked hard to make sure you’re hiring decent human beings as well.”
Kirk – Carrboro, NC
“Thanks for the good work on our chimney, Jeremy & Joseph did a fantastic job!”
Bill – Chapel Hill, NC
“Thank you so much for coming out to so quickly to clean the flue so I could continue heating the house but SAFELY. A reminder of the importance of the services you provide and your commitment to help your fellow human beings. I can’t express how wonderful it is to have such a trusting relationship that I can leave the key out and know that the work will be well done. Nothing tops that! In the warmer months let’s do a follow up with your recommendation for an application of Crown Coat. Till then, I hope you stay safe, well and warm. Thank you again. PS: I continue to enjoy your newsletter.”
Kendall – Chapel Hill, NC
“..From the first time I met Nick Stelly and Charles Rector, I was impressed with the professionalism, care, and behavior. I just knew I was in good hands. I did obtain other bids for the relatively small job I needed done, but my mind was made up from the beginning… Please let them know how well they did…The finished job was an example of such excellent worksmanship.”
Louis– Chapel Hill, NC
“Thank you for the excellent service and the thoughtful cheesecake gift!”
Linda – Chapel Hill, NC
“Chimneys Plus installed a new woodstove insert in our prefab chimney almost 4 years ago and has serviced it each year since they not only did a great job but really listened to what we wanted for our house and suggested some good options for what would work in our home and budget.”
Kristina – Chapel Hill, NC
Gutter Testimonials
“As usual, your company has provided excellent service. We have never had anyone from your company come to our house, speak with us on the phone or any interaction that wasn’t phenomenal. Great service and wonderful customer service. You just do not find that so much anymore and I think that is sad. We always know when we are dealing with your company that we will receive great service and fantastic employees. Hats off to you; you are a great example. ”
Joey – Raleigh, NC
“Many thanks for your kind attention to our gutter issues. Also, thank you for sealing the second chimney. We appreciate your strong and courteous efforts to solve our problems. Your staff is marvelous. We are happy to recommend you!”
“The gutters are great and the crew was very nice and cleaned up afterwards, Thanks!”
Eleanor – Chapel Hill, NC
“The work was started on time and finished as expected by Joe and Bart who seemed to do good, professional work all around, in addition they were communicative. They took down a tree limb and provided adequate extensions to two downspouts as requested. The directed one other downspout into a rain barrel also as we requested. The color is a very good match for the house. Everything looks good at this point. We will check at the next heavy rainfall to make sure. We expect not to have to clean our gutters ever again! Thanks for installing premium gutters that we hope will last well up to the time we need to sell the home. We will pass along the word if anyone asks, that you do good work!”
John – Durham, NC
“We are very pleased with the work performed and would definitely recommend your services to family and friends. Joe and Alex did a great job and worked very fast to get the job done. Now all we need is a little rain to test them out but I have every confidence that they will perform beautifully!”
David – Raleigh, NC
“Nice stand up guys, whole crew was wonderful!”
Sam – Durham, NC
“It was great working with Aaron and the young men who did the work were pleasant and did a great job!”
Kathy – Fearrington Village, NC
“Thanks! Nick and Joe were very professional and friendly. Great Job!”
Frank – Chapel Hill, NC
“I am glad I met your company and will do more work with you.”
Maria – Chapel Hill, NC
“A note to thank you and your guys who did my beautiful gutter in record heat. What a wonderful company to work with, your guys came on time, were friendly, good at their jobs and did excellent work. I just wanted to Thank you.”
Ruth – Fearrington Village, NC
“From my years of running my own management consulting company, I have always made it a practice to let managers know when things were not done well (How else would they know?) and to let them know when things were done exceptionally well. (Again, How else would they know?) I would like to comment on things being well done. From the first time I met Nick Stelly and Charles Rector, I was impressed with the professionalism, care and behavior. I just knew I was in good hands. I did obtain other bids for the relatively small job I needed done, but my mind was made up from the beginning. When these two gentlemen came back to do the job, they exhibited the same concern and approach that they had the first time. I was obviously pleased with my decision. Please let them know how well they did and how important such things are involving customer satisfaction, The finished job was an example of such excellent workmanship. Also, in my conversation with Sam, I was given the same careful consideration. Thank you and them for a job well done.”
Lewis – Chapel Hill, NC